Question 1

What is the difference between the registration waiting time and treatment waiting time?

Accepted Answer

The registration waiting time is the time between your registration and the first interview with your practitioner. The person you referred, for example your GP, is still your point of contact during this period.The treatment waiting time is the time from your first interview to the start of your treatment. During this period, the practitioner of your first interview is your point of contact for questions.

Question 2

What steps do I go through until the start of my treatment?

Accepted Answer

You need a referral for our care. Usually this is done through the GP. We understand that it is nice to know how things will continue after that and what you can do. Below you will find all the steps in a row.Steps to register at Better Minds GGZReferrer reportsYour referrer can register you directly with Better Minds GGZ. Of course in consultation with you. Usually this is done digitally, via Zorgdomein. When registering, we ask your referrer to provide information about your complaints, among other things.Waiting for a call from usAfter your referrer has sent the application, we will call you to make an appointment for the first interview. Can't we reach you by phone? Then we will send an email.The first appointmentThe first appointment with us is with a practitioner. He or she would like to get to know you, hear what your situation is and what your complaints are. We take plenty of time for this stage, that means we may schedule an additional appointment, to get the full story. And you can always bring someone. We even think that's a very good idea! Appointment with supervisorWe work as a team in your treatment: there is a directing practitioner (Regiebehandelaar) and a co-practitioner (medebehandelaar). The directing practitioner would like to see you before we begin the treatment, once a year, at the end of treatment and whenever else needed (e.g. treatment plan changes or problem worsens significantly).  The co-practitioner is actually your therapist, whom you will see regularly. Before we start treatment, your therapist will schedule a short session with directing practitioner to introduce you and give you opportunity to ask questions. This is required by laws and regulations. Establish a treatment plan togetherDuring the first appointment, your care team get a good picture of you, your complaints and what you want to achieve. Together you make choices and they all come into your personal recovery plan. For example, it also states whether there are loved ones you want to involve. Which evidence-based therapy approach we will use/combine, what are our goals will be and how long we think the treatment will take.Start treatmentAfter the treatment plan has been drawn up, it is waiting for the start of your treatment. This usually doesn't take long. We will contact you as soon as we know when your treatment can start.

Question 3

What can I do while waiting?

Accepted Answer

While waiting for your treatment, there may be topics that you may have difficulty with. Such as insomnia, negative thoughts or tensions in your family. Themes that you might already be able to do something with yourself. Even before you get professional help. Use our help pages below to think about what could help you while waiting. For example, together with someone close to you.Self-help checklistSelf-care tipsOverview of helping agencies

Question 4

I have a referral but I hear nothing. What can I do?

Accepted Answer

You can always call us. Often we can give you an indication of how long it will take at this time before we call you to schedule an initial call. Phone:071 203 24 13

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Frequently asked questions

What is the difference between the registration waiting time and treatment waiting time?

What steps do I go through until the start of my treatment?

What can I do while waiting?

I have a referral but I hear nothing. What can I do?