Covered by your basic insurance​

 

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Treatment at Better Minds is reimbursed under the basisverzekering when there is a (suspected) mental health disorder and you have a valid referral from your GP, company doctor or medical specialist. Your statutory eigen risico applies.

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We have an agreement for 2026 with: Zorg en Zekerheid, DSW & Stad Holland. If you're insured with one of these, we bill your insurer directly and you pay only your own risk.

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With other insurers we have no agreement. Your insurer will reimburse part of the cost — usually 60–85% of the average contracted rate, depending on your policy — and you pay the remainder. Please check with your insurer before starting.
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To use your insurance coverage, you’ll need:

• A referral letter from your general practitioner (huisarts)

• A valid BSN number

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If you have any questions about your insurance coverage or reimbursement, our team is happy to assist. Please read below for detailed information about billing, deductibles, and private care options.​

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What Does Your Care Journey Look Like?

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• Step 1: Intake Consultation
  This diagnostic session helps us understand your needs and create a personalized treatment plan.

• Step 2: Treatment Consultations
  Ongoing sessions focused on helping you achieve your mental health goals.

• Step 3: Follow-ups
  Continued support to sustain your progress and well-being.

 

How does the billing work if you are not insured with one of the contracted insurer providers?

We partner with Infomedics to handle your invoices seamlessly. Here’s what you can expect:

• You’ll receive an invoice from Infomedics at the end of each month for your past consultations.

• Simply pay the invoice, and submit it to your insurer for reimbursement.

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Understanding Reimbursements and Deductibles for International Insurances

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• Reimbursement rates differ for international insurances, so please check for with your insurance providers.  

• 9-12 sessions free of charge per year with AON clients. 

• Working with many international insurance companies. 

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Not covered by basic insurance

Not every request for help falls under the Zorgverzekeringswet. The following are not reimbursed and are invoiced directly to you:

• Relationship and couples therapy

• Coaching and guidance trajectories

• Work-related complaints, burnout and overstrain without an underlying disorder

• Adjustment disorders

• Grief support without an underlying disorder

• Questions around meaning, life stage and personal development

• Workshops, training and standalone psycho-education

• Assessments and reports requested by third parties

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Our rates:

• Individual consultation (45 min): €164,17.

• Relationship consultation (60 min): €189,07.

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We always discuss costs before starting, so you can make an informed choice. An aanvullende verzekering or your employer may cover part of this — worth asking them.​

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Cancellations

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Please cancel appointments at least 24 hours in advance to avoid a charge. Cancellations later than this will incur a €64,00 fee.

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NZa Regulated Care Codes and Service Rates 

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These codes and rates are standardized by the Dutch Healthcare Authority (NZa) and ensure transparency in costs, making it easier for you to submit claims to your insurer and receive the reimbursement you’re entitled to. You can see from the following link a list of costs published by NZa. 

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• Tariefbeschikking Geestelijke Gezondheidszorg en Forensische Zorg (TB/REG-25608-02)

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